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Riverwood Center

Nursing Home Facility

2802 Parental Home Rd, Jacksonville, FL 32216

Nursing Home Care Senior Living

Riverwood Center is a senior care community located in Jacksonville, FL. It provides nursing home care and senior living for older adults in the Jacksonville area. To learn more or schedule a tour, call (904) 721-0088.

Operated by Aston Health, which runs 35 communities in our directory.

With 240 beds, Riverwood Center is one of the larger communities in the area, senior care communities in Jacksonville average about 117 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Jacksonville average about 3.9 stars. Its most recent standard health inspection was in January 2025 and recorded 8 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 47%.

The community is located in Duval County, FL.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Riverwood Center. 1 finding involved harm to a resident. 4 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $34,778.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Inspected January 2025. Corrected by February 4, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected January 2025. Corrected by February 4, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected January 2025. Corrected by February 4, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected January 2025. Corrected by February 4, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected January 2025. Corrected by February 4, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected January 2025. Corrected by February 4, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected January 2025. Corrected by February 4, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide or obtain dental services for each resident.

    Inspected January 2025. Corrected by February 4, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Riverwood Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 240
  • Occupancy 91%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 47%
  • Last health inspection January 2025

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