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The Terrace of Jacksonville

Nursing Home Facility

10680 Old St Augustine Road, Jacksonville, FL 32257

📞 (904) 268-4953 Visit website ★½☆☆☆ 1.5/5 (1)
Nursing Home Care Senior Living

The Terrace of Jacksonville is a senior care community located in Jacksonville, FL. It provides nursing home care and senior living for older adults in the Jacksonville area. To learn more or schedule a tour, call (904) 268-4953.

With 180 beds, The Terrace of Jacksonville is one of the larger communities in the area, senior care communities in Jacksonville average about 117 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Jacksonville average about 3.9 stars. Its most recent standard health inspection was in May 2026 and recorded 3 deficiencies.

Residents receive about 4.0 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 45%.

The community is located in Duval County, FL.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 7 problems at The Terrace of Jacksonville. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected May 2026. Corrected by July 2, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected May 2026. Corrected by July 2, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected May 2026. Corrected by July 2, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

The Terrace of Jacksonville offers nursing home care and senior living.

Facility details

  • Organization type For profit - Individual
  • Beds / units 180
  • Occupancy 96%
  • Nursing hours per resident/day 4.0
  • Annual staff turnover 45%
  • Last health inspection May 2026

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Resident & family reviews

Caution

I recently removed my mother from this facility. There were repeated incidents of lack of care in the evening and weekend shifts when supervisors were not there. Although the day shifts seemed to try to correct what other shifts were doing I did not feel that my mother was safe there. I saw staff members ignore patients requests for help in getting into bed and being yelled at for attempting to get ice out of the ice machine. Although the day time staff was excellent I worried about the shifts when the administrators were not there.

by Verified visitor, Aug 2009

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