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Heritage Healthcare Of Santa Rosa

Nursing Home Facility

5530 Northrop Road, Milton, FL 32570

Nursing Home Care Senior Living

Heritage Healthcare Of Santa Rosa is a senior care community located in Milton, FL. It provides nursing home care and senior living for older adults in the Milton area. To learn more or schedule a tour, call (850) 983-8888.

Operated by Pruitthealth, which runs 82 communities in our directory.

Employer rating 2.7 out of 5 2,166 reviews from their own employees on Indeed. See what they say.

With 120 beds, Heritage Healthcare Of Santa Rosa is one of the larger communities in the area, senior care communities in Milton average about 47 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2026 and recorded 5 deficiencies.

Residents receive about 3.8 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 38%.

The community is located in Santa Rosa County, FL.

Medicare five-star ratings

  • Overall ★★★★★ 5/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 6 problems at Heritage Healthcare Of Santa Rosa. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2026. Corrected by May 8, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Inspected March 2026. Corrected by May 8, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected March 2026. Corrected by May 8, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Inspected March 2026. Corrected by May 8, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected March 2026. Corrected by May 8, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Heritage Healthcare Of Santa Rosa offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 120
  • Occupancy 94%
  • Nursing hours per resident/day 3.8
  • Annual staff turnover 38%
  • Last health inspection March 2026

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Resident & family reviews

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