Heather Hill Healthcare Center
Nursing Home Facility
6630 Kentucky Ave, New Port Richey, FL 34653
Heather Hill Healthcare Center is a senior care community located in New Port Richey, FL. It provides nursing home care and senior living for older adults in the New Port Richey area. To learn more or schedule a tour, call (727) 849-6939.
Operated by Health Services Management, which runs 16 communities in our directory.
With 120 beds, Heather Hill Healthcare Center is one of the larger communities in the area, senior care communities in New Port Richey average about 61 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 86% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2024 and recorded 10 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 38%.
The community is located in Pasco County, FL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Heather Hill Healthcare Center. 1 finding involved harm to a resident. 2 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Nursing and Physician Services
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Could cause more than minimal harm, a pattern
Administration
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Show 2 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heather Hill Healthcare Center offers nursing home care and senior living.
Facility details
- Organization type Non profit - Other
- Beds / units 120
- Occupancy 86%
- Nursing hours per resident/day 3.4
- Annual staff turnover 38%
- Last health inspection June 2024
Resident & family reviews
No one has shared a review of Heather Hill Healthcare Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.