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Lourdes-Noreen Mckeen Residence for Geriatric Care

Nursing Home Facility

315 S Flagler Drive, West Palm Beach, FL 33401

Assisted Living Nursing Home Care Independent Living Senior Living
Lourdes-Noreen Mckeen Residence for Geriatric Care

We live in a world of choices - where to live, how to dress, where to bank. Of all the choices we make, the decision of where to live is one of the most important. Selecting a retirement community is about listening with your heart. Carefully consider your personal tastes and interests

With 132 beds, Lourdes-Noreen Mckeen Residence for Geriatric Care is one of the larger communities in the area, senior care communities in West Palm Beach average about 50 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in West Palm Beach average about 3.1 stars. The individual scores differ noticeably: 5 stars for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2025 and recorded 14 deficiencies.

Residents receive about 4.0 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Nursing staff turnover over the past year was about 29%.

The community is located in Palm Beach County, FL.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 5/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at Lourdes-Noreen Mckeen Residence for Geriatric Care. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected September 2025. Corrected by November 5, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Inspected September 2025. Corrected by November 5, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Inspected September 2025. Corrected by November 5, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Lourdes-Noreen Mckeen Residence for Geriatric Care offers assisted living, nursing home care, independent living, and senior living.

Facility details

  • Organization type Non profit - Church related
  • Beds / units 132
  • Religious affiliation Christian
  • Occupancy 95%
  • Nursing hours per resident/day 4.0
  • Annual staff turnover 29%
  • Last health inspection September 2025

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