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Palm Garden Of Winter Haven

Nursing Home Facility

1120 Cypress Garden Blvd, Winter Haven, FL 33884

Nursing Home Care Senior Living
Palm Garden Of Winter Haven

Palm Garden Of Winter Haven is a senior care community located in Winter Haven, FL. It provides nursing home care and senior living for older adults in the Winter Haven area. To learn more or schedule a tour, call (863) 293-3100.

Operated by Palm Garden Health and Rehabilitation, which runs 14 communities in our directory.

With 120 beds, Palm Garden Of Winter Haven is one of the larger communities in the area, senior care communities in Winter Haven average about 81 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 95% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Winter Haven average about 3.0 stars. The individual scores differ noticeably: 5 stars for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in June 2024 and recorded 8 deficiencies.

Residents receive about 3.8 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Nursing staff turnover over the past year was about 31%.

The community is located in Polk County, FL.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 5/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 24 problems at Palm Garden Of Winter Haven. 2 findings involved harm to a resident. 5 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $24,395.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected June 2024. Corrected by July 20, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected June 2024. Corrected by July 20, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected June 2024. Corrected by July 20, 2024.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected June 2024. Corrected by July 20, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected June 2024. Corrected by July 20, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care or services that was trauma informed and/or culturally competent.

    Inspected June 2024. Corrected by July 20, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected June 2024. Corrected by July 20, 2024.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected June 2024. Corrected by July 20, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Palm Garden Of Winter Haven offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 120
  • Occupancy 95%
  • Nursing hours per resident/day 3.8
  • Annual staff turnover 31%
  • Last health inspection June 2024

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