Winter Haven Health and Rehabilitation Center
Nursing Home Facility
202 Avenue Ave O Ne, Winter Haven, FL 33880
Winter Haven Health and Rehabilitation Center is a senior care community located in Winter Haven, FL. It provides nursing home care and senior living for older adults in the Winter Haven area. To learn more or schedule a tour, call (863) 293-3103.
Operated by Senior Health South, which runs 8 communities in our directory.
With 144 beds, Winter Haven Health and Rehabilitation Center is one of the larger communities in the area, senior care communities in Winter Haven average about 81 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Winter Haven average about 3.0 stars. Its most recent standard health inspection was in January 2024 and recorded 12 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Winter Haven average about 3.8 hours. Nursing staff turnover over the past year was about 37%.
The community is located in Polk County, FL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 25 problems at Winter Haven Health and Rehabilitation Center. None of them caused harm to a resident. 5 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $4,190.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
PASARR screening for Mental disorders or Intellectual Disabilities
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
Show 4 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Administration
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Winter Haven Health and Rehabilitation Center offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 144
- Occupancy 96%
- Nursing hours per resident/day 3.2
- Annual staff turnover 37%
- Last health inspection January 2024
Resident & family reviews
No one has shared a review of Winter Haven Health and Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.