The Crossroads of Flowery Branch of Journey LLC
Nursing Home Facility
4595 Cantrell Road, Flowery Branch, GA 30542
The Crossroads of Flowery Branch of Journey LLC is a senior care community located in Flowery Branch, GA. It provides nursing home care and senior living for older adults in the Flowery Branch area. To learn more or schedule a tour, call (770) 967-2070.
Operated by Journey Healthcare, which runs 31 communities in our directory.
With 100 beds, The Crossroads of Flowery Branch of Journey LLC is one of the larger communities in the area, senior care communities in Flowery Branch average about 19 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 105% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in January 2026 and recorded 8 deficiencies.
Residents receive about 2.7 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Nursing staff turnover over the past year was about 49%.
The community is located in Hall County, GA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 31 problems at The Crossroads of Flowery Branch of Journey LLC. None of them caused harm to a resident. 10 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Resident Rights
Assure the security of all personal funds of residents deposited with the facility.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Crossroads of Flowery Branch of Journey LLC offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 100
- Occupancy 105%
- Nursing hours per resident/day 2.7
- Annual staff turnover 49%
- Last health inspection January 2026
Resident & family reviews
No one has shared a review of The Crossroads of Flowery Branch of Journey LLC yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.