Heritage Healthcare Of Toccoa
Nursing Home Facility
743 Falls Road, Toccoa, GA 30577
Heritage Healthcare Of Toccoa is a senior care community located in Toccoa, GA. It provides nursing home care and senior living for older adults in the Toccoa area. To learn more or schedule a tour, call (706) 886-8491.
Operated by Pruitthealth, which runs 82 communities in our directory.
With 181 beds, Heritage Healthcare Of Toccoa is one of the larger communities in the area, senior care communities in Toccoa average about 35 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in March 2024 and recorded 11 deficiencies.
Residents receive about 3.1 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 45%.
The community is located in Stephens County, GA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at Heritage Healthcare Of Toccoa. None of them caused harm to a resident. 10 came from investigating complaints by residents or families.
Medicare stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Respond appropriately to all alleged violations.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Environmental
Make sure that a working call system is available in each resident's bathroom and bathing area.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heritage Healthcare Of Toccoa offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 181
- Nursing hours per resident/day 3.1
- Annual staff turnover 45%
- Last health inspection March 2024
Resident & family reviews
No one has shared a review of Heritage Healthcare Of Toccoa yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.