Yukio Okutsu State Veterans Home
Nursing Home Facility
1180 Waianuenue Avenue, Hilo, HI 96720
To find enjoyment and meaning in the moments of each day is the essence of living. At the Yukio Okutsu State Veterans Home - Hilo, we are committed to creating and maintaining a comfortable standard of living for all veterans we have the privilege of serving.
Operated by Avalon Health Care Group, which runs 63 communities in our directory.
Yukio Okutsu State Veterans Home is licensed for 95 beds, about typical for the area, where senior care communities in Hilo average about 130 beds.
Federal reporting puts occupancy at about 71% of its licensed beds. That is below the Hilo average of roughly 80%.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in November 2024 and recorded 10 deficiencies.
Residents receive about 4.6 hours of nursing care per day on average, including 1.1 hours from a registered nurse. Nursing staff turnover over the past year was about 60%, which is high and can affect continuity of care.
The community is located in Hawaii County, HI.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 39 problems at Yukio Okutsu State Veterans Home. 3 findings involved harm to a resident. 2 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $13,049.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, a pattern
Administration
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate dialysis care/services for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
Show 2 more
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Yukio Okutsu State Veterans Home offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 95
- Occupancy 71%
- Nursing hours per resident/day 4.6
- Annual staff turnover 60%
- Last health inspection November 2024
Resident & family reviews
No one has shared a review of Yukio Okutsu State Veterans Home yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.