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Gateway Transitional Care Center

Nursing Home Facility

527 Memorial Drive, Pocatello, ID 83201

πŸ“ž 208.478.3333 Visit website β˜†β˜†β˜†β˜†β˜† 0/5 (1)
Nursing Home Care Senior Living
Gateway Transitional Care Center
On our watch list. This nursing home has been flagged for serious inspection violations. Please review its state inspection record carefully before deciding. About our watch list.

OUR MISSION Pocatello Care and Rehabilitation Center is a place where residents and their families feel loved, informed, and comfortable. By creating an empowered, professional work environment, our employees are free to meet our customers' needs everyday. The Pocatello Care and Rehabilitation Center experience renews our residents' health and hopes for the future by providing a surprising level of attention and service. It is our pleasure to serve each other and our residents.

Operated by The Ensign Group, which runs 419 communities in our directory.

Employer rating 3.3 out of 5 39 reviews from their own employees on Indeed. See what they say.

With 102 beds, Gateway Transitional Care Center is one of the larger communities in the area, senior care communities in Pocatello average about 74 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 97% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Pocatello average of roughly 77%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Pocatello average about 4.3 stars. Its most recent standard health inspection was in July 2025 and recorded 15 deficiencies.

Residents receive about 3.8 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.

The community is located in Bannock County, ID.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 34 problems at Gateway Transitional Care Center. None of them caused harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected July 2025. Corrected by August 22, 2025.

Show 7 more
  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Dispose of garbage and refuse properly.

    Inspected July 2025. Corrected by August 22, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected July 2025. Corrected by August 22, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Gateway Transitional Care Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 102
  • Occupancy 97%
  • Nursing hours per resident/day 3.8
  • Annual staff turnover 50%
  • Last health inspection July 2025

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Resident & family reviews

Warning..... Do not put anyone you love here!!!!

Understaffed, Neglect patients, employees sit outside and smoke. Check with the state for current list of violations. Please, Please, do not put your loved on here.

by Margaret, Apr 2013

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