Arcola Health Care Center
Nursing Home Facility
422 East Fourth South Street, Arcola, IL 61910
Arcola Health Care Center is a senior care community located in Arcola, IL. It provides nursing home care and senior living for older adults in the Arcola area. To learn more or schedule a tour, call (217) 268-3022.
Operated by Haven Healthcare, which runs 7 communities in our directory.
Arcola Health Care Center is licensed for 100 beds.
Federal reporting puts occupancy at about 74% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2025 and recorded 20 deficiencies.
Residents receive about 2.4 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 39%.
The community is located in Douglas County, IL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 49 problems at Arcola Health Care Center. 3 findings involved harm to a resident. 22 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Caused harm to a resident, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, widespread
Nursing and Physician Services
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Show 12 more
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
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Could cause more than minimal harm, one or a few residents
Infection Control
Implement a program that monitors antibiotic use.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Keep residents' personal and medical records private and confidential.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Arcola Health Care Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 100
- Occupancy 74%
- Nursing hours per resident/day 2.4
- Annual staff turnover 39%
- Last health inspection September 2025
Resident & family reviews
No one has shared a review of Arcola Health Care Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.