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Integrity Hc of Carbondale

Nursing Home Facility

120 North Tower Road, Carbondale, IL 62901

Nursing Home Care Senior Living
Integrity Hc of Carbondale

Integrity Hc of Carbondale is a senior care community located in Carbondale, IL. It provides nursing home care and senior living for older adults in the Carbondale area. To learn more or schedule a tour, call (618) 549-3355.

Operated by Integrity Healthcare Communities, which runs 5 communities in our directory.

Integrity Hc of Carbondale is licensed for 131 beds, about typical for the area, where senior care communities in Carbondale average about 125 beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2025 and recorded 27 deficiencies.

The community is located in Jackson County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing Not reported
  • Quality measures ★★★★★ 4/5

This community did not file the payroll return CMS uses to work out nursing hours. CMS scores a missing return as one star, which looks the same on this page as a home that reported and staffs thinly, so we leave the staffing score out rather than show you a number that says nothing about its nurses. The missing return does still count against the overall score above. It is a fair thing to ask about on a tour: how many staff are on at night, and at weekends.

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 52 problems at Integrity Hc of Carbondale. 10 findings involved harm to a resident, including 3 that put residents in immediate danger. 35 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 3 times, a total of $369,760. Medicare also stopped paying for new admissions twice in that period.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected February 2025. Corrected by March 27, 2025.

  • Put residents in immediate danger, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected February 2025, after a complaint. Corrected by March 4, 2025.

  • Caused harm to a resident, a pattern Resident Rights

    Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

    Inspected October 2025, after a complaint. Corrected by October 10, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected October 2025, after a complaint. Corrected by September 1, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2025, after a complaint. Corrected by August 26, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected September 2025, after a complaint. Corrected by August 26, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected October 2025, after a complaint. Corrected by October 10, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected October 2025, after a complaint. Corrected by October 10, 2025.

Show 19 more
  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Inspected September 2025, after a complaint. Corrected by September 17, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected September 2025, after a complaint. Corrected by September 17, 2025.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Inspected August 2025, after a complaint. Corrected by September 3, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected August 2025, after a complaint. Corrected by September 3, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected August 2025, after a complaint. Corrected by September 24, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected August 2025, after a complaint. Corrected by September 2, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected August 2025, after a complaint. Corrected by September 24, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected February 2025, after a complaint. Corrected by March 4, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected February 2025. Corrected by March 4, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2025, after a complaint. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected February 2025. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected February 2025, after a complaint. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected February 2025. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected February 2025. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected February 2025. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected February 2025. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Inspected February 2025. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected February 2025. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected February 2025. Corrected by March 4, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Integrity Hc of Carbondale offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 131
  • Last health inspection February 2025

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