Hilltop Skilled Nsg & Rehab
Nursing Home Facility
910 West Polk Street, Charleston, IL 61920
Hilltop Skilled Nsg & Rehab is a senior care community located in Charleston, IL. It provides nursing home care and senior living for older adults in the Charleston area. To learn more or schedule a tour, call (217) 345-7066.
Operated by Crest Healthcare Consulting, which runs 10 communities in our directory.
Hilltop Skilled Nsg & Rehab is licensed for 108 beds, about typical for the area, where senior care communities in Charleston average about 124 beds.
Federal reporting puts occupancy at about 58% of its licensed beds, so availability is more likely here than at busier communities nearby. That is above the Charleston average of roughly 49%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in October 2024 and recorded 14 deficiencies.
Residents receive about 3.4 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 45%.
The community is located in Coles County, IL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 60 problems at Hilltop Skilled Nsg & Rehab. 8 findings involved harm to a resident. 23 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $53,768.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
-
Could cause more than minimal harm, widespread
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
-
Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
-
Could cause more than minimal harm, a pattern
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Show 6 more
-
Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
-
Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
-
Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Hilltop Skilled Nsg & Rehab offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 108
- Occupancy 58%
- Nursing hours per resident/day 3.4
- Annual staff turnover 45%
- Last health inspection October 2024
Resident & family reviews
No one has shared a review of Hilltop Skilled Nsg & Rehab yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.