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Elevate Care Chicago North

Nursing Home Facility

2451 West Touhy Avenue, Chicago, IL 60645

Nursing Home Care Senior Living
Elevate Care Chicago North

Elevate Care Chicago North is a senior care community located in Chicago, IL. It provides nursing home care and senior living for older adults in the Chicago area. To learn more or schedule a tour, call (773) 338-6800.

Operated by Elevate Care, which runs 13 communities in our directory.

With 312 beds, Elevate Care Chicago North is one of the larger communities in the area, senior care communities in Chicago average about 158 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 53% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Chicago average of roughly 81%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Chicago average about 2.1 stars. Its most recent standard health inspection was in May 2025 and recorded 18 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.7 hours from a registered nurse. Communities in Chicago average about 3.1 hours. Nursing staff turnover over the past year was about 63%, which is high and can affect continuity of care.

The community is located in Cook County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 93 problems at Elevate Care Chicago North. 10 findings involved harm to a resident, including 1 that put residents in immediate danger. 46 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 3 times, a total of $194,990. Medicare also stopped paying for new admissions 3 times in that period.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected June 2026, after a complaint. Corrected by June 9, 2026.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected April 2026, after a complaint. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected April 2026, after a complaint. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected April 2026, after a complaint. Corrected by April 30, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected January 2026, after a complaint. Corrected by February 10, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected September 2025, after a complaint. Corrected by September 22, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2025, after a complaint. Corrected by September 4, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected May 2025. Corrected by May 22, 2025.

Show 10 more
  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected May 2025. Corrected by May 22, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected May 2025. Corrected by May 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Inspected May 2025. Corrected by May 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2025. Corrected by May 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected May 2025. Corrected by May 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected May 2025. Corrected by May 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected May 2025. Corrected by May 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected May 2025. Corrected by May 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Inspected May 2025. Corrected by May 22, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Honor each resident's preferences, choices, values and beliefs.

    Inspected May 2025. Corrected by May 22, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Elevate Care Chicago North offers nursing home care and senior living.

Facility details

  • Organization type For profit - Partnership
  • Beds / units 312
  • Occupancy 53%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 63%
  • Last health inspection May 2025

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