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Pavilion of South Shore

Nursing Home Facility

7750 South Shore Drive, Chicago, IL 60649

Nursing Home Care Senior Living
Pavilion of South Shore

Pavilion of South Shore is a senior care community located in Chicago, IL. It provides nursing home care and senior living for older adults in the Chicago area. To learn more or schedule a tour, call (773) 731-4200.

Operated by Pavilion Healthcare, which runs 4 communities in our directory.

Pavilion of South Shore is licensed for 118 beds, about typical for the area, where senior care communities in Chicago average about 158 beds.

Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Chicago average of roughly 81%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Chicago average about 2.1 stars. Its most recent standard health inspection was in February 2025 and recorded 13 deficiencies.

Residents receive about 3.4 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 23%.

The community is located in Cook County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 53 problems at Pavilion of South Shore. 5 findings involved harm to a resident, including 1 that put residents in immediate danger. 15 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 3 times, a total of $105,248.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected July 2026, after a complaint. Corrected by July 22, 2026.

  • Could cause more than minimal harm, one or a few residents Administration

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Inspected March 2026, after a complaint. Corrected by March 16, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected February 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Dispose of garbage and refuse properly.

    Inspected February 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2025. Corrected by March 4, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected February 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected February 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected February 2025. Corrected by February 18, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected February 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected February 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected February 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Inspected February 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected February 2025. Corrected by February 18, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected February 2025. Corrected by March 4, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Pavilion of South Shore offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 118
  • Occupancy 92%
  • Nursing hours per resident/day 3.4
  • Annual staff turnover 23%
  • Last health inspection February 2025

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