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Arc at Chillicothe

Nursing Home Facility

1028 Hillcrest Drive, Chillicothe, IL 61523

Nursing Home Care Senior Living
Arc at Chillicothe

Our facility has been a part of the Chillicothe community since 1964 when it first opened as Parkhill Nursing Home.

Operated by Heritage Operations Group, which runs 37 communities in our directory.

Arc at Chillicothe is licensed for 106 beds, about typical for the area, where senior care communities in Peoria County average about 119 beds.

Federal reporting puts occupancy at about 84% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2026 and recorded 13 deficiencies.

Residents receive about 2.8 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Peoria County average about 3.6 hours. Nursing staff turnover over the past year was about 42%.

The community is located in Peoria County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at Arc at Chillicothe. 1 finding involved harm to a resident. 7 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected April 2026. Corrected by May 19, 2026.

  • Could cause more than minimal harm, widespread Resident Rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Inspected April 2026. Corrected by May 5, 2026.

  • Could cause more than minimal harm, widespread Resident Rights

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Inspected April 2026. Corrected by May 8, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Inspected April 2026. Corrected by May 5, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected April 2026. Corrected by May 6, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected April 2026. Corrected by May 6, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Ensure each resident receives an accurate assessment.

    Inspected April 2026. Corrected by May 6, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected April 2026. Corrected by May 19, 2026.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected April 2026. Corrected by May 7, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected April 2026. Corrected by May 7, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2026. Corrected by May 8, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected March 2026, after a complaint. Corrected by March 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected October 2025, after a complaint. Corrected by November 18, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Arc at Chillicothe offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 106
  • Occupancy 84%
  • Nursing hours per resident/day 2.8
  • Annual staff turnover 42%
  • Last health inspection April 2026

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