Crestwood Care Centre
Nursing Home Facility
14255 South Cicero Avenue, Crestwood, IL 60445
Crestwood Care Centre is a senior care community located in Crestwood, IL. It provides nursing home care and senior living for older adults in the Crestwood area. To learn more or schedule a tour, call (708) 371-0400.
Operated by Aliya Healthcare, which runs 14 communities in our directory.
With 297 beds, Crestwood Care Centre is one of the larger communities in the area, senior care communities in Crestwood average about 212 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 61% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Crestwood average of roughly 73%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Crestwood average about 2.0 stars. Its most recent standard health inspection was in February 2025 and recorded 13 deficiencies.
Residents receive about 3.1 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Crestwood average about 2.7 hours. Nursing staff turnover over the past year was about 48%.
The community is located in Cook County, IL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 47 problems at Crestwood Care Centre. 9 findings involved harm to a resident, including 1 that put residents in immediate danger. 23 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 5 times, a total of $298,926. Medicare also stopped paying for new admissions twice in that period.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Show 5 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, one or a few residents
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Could cause more than minimal harm, one or a few residents
Infection Control
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Crestwood Care Centre offers nursing home care and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 297
- Occupancy 61%
- Nursing hours per resident/day 3.1
- Annual staff turnover 48%
- Last health inspection February 2025
Resident & family reviews
No one has shared a review of Crestwood Care Centre yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.