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Crestwood Terrace

Nursing Home Facility

13301 South Central Avenue, Crestwood, IL 60445

Nursing Home Care Senior Living
Crestwood Terrace

Crestwood Terrace is a senior care community located in Crestwood, IL. It provides nursing home care and senior living for older adults in the Crestwood area. To learn more or schedule a tour, call (708) 597-5251.

With 126 beds, Crestwood Terrace is smaller than most nearby options, senior care communities in Crestwood average about 212 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Federal reporting puts occupancy at about 85% of its licensed beds. That is above the Crestwood average of roughly 73%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Crestwood average about 2.0 stars. Its most recent standard health inspection was in August 2024 and recorded 6 deficiencies.

Residents receive about 2.3 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Crestwood average about 2.7 hours. Nursing staff turnover over the past year was about 20%.

The community is located in Cook County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 29 problems at Crestwood Terrace. 8 findings involved harm to a resident. 17 came from investigating complaints by residents or families.

Medicare stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected December 2025, after a complaint. Corrected by January 19, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected January 2026, after a complaint. Corrected by January 23, 2026.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected August 2024. Corrected by September 6, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected August 2024. Corrected by September 6, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected August 2024. Corrected by September 6, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected August 2024, after a complaint. Corrected by September 6, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Crestwood Terrace offers nursing home care and senior living.

Facility details

  • Organization type For profit - Individual
  • Beds / units 126
  • Occupancy 85%
  • Nursing hours per resident/day 2.3
  • Annual staff turnover 20%
  • Last health inspection August 2024

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