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Rivaya Care of Des Plaines

Nursing Home Facility

9300 Ballard Road, Des Plaines, IL 60016

Nursing Home Care Senior Living

Rivaya Care of Des Plaines is a senior care community located in Des Plaines, IL. It provides nursing home care and senior living for older adults in the Des Plaines area. To learn more or schedule a tour, call (847) 294-2300.

Rivaya Care of Des Plaines is licensed for 231 beds, about typical for the area, where senior care communities in Des Plaines average about 187 beds.

Federal reporting puts occupancy at about 46% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Des Plaines average of roughly 64%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Des Plaines average about 3.4 stars. Its most recent standard health inspection was in December 2025 and recorded 9 deficiencies.

Residents receive about 3.3 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Nursing staff turnover over the past year was about 62%, which is high and can affect continuity of care.

The community is located in Cook County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 48 problems at Rivaya Care of Des Plaines. 12 findings involved harm to a resident, including 4 that put residents in immediate danger. 36 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 5 times, a total of $171,956. Medicare also stopped paying for new admissions twice in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected September 2025, after a complaint. Corrected by October 3, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected April 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected April 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Post nurse staffing information every day.

    Inspected April 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected April 2026, after a complaint. Corrected by May 1, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Allow residents to self-administer drugs if determined clinically appropriate.

    Inspected March 2026, after a complaint. Corrected by March 6, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected March 2026, after a complaint. Corrected by March 6, 2026.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected December 2025. Corrected by December 19, 2025.

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  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected November 2025, after a complaint. Corrected by December 4, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Rivaya Care of Des Plaines offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 231
  • Occupancy 46%
  • Nursing hours per resident/day 3.3
  • Annual staff turnover 62%
  • Last health inspection December 2025

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