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Citadel Care Center-Kankakee

Nursing Home Facility

900 West River Place, Kankakee, IL 60901

Assisted Living Nursing Home Care Respite Care Senior Living
Citadel Care Center-Kankakee

Located on West River Place in Kankakee, IL, ManorCare provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation. You should look for a setting that specializes in providing vital medical care and rehabilitation in a warm and caring environment. We offer a range of services to meet your health care needs.

Operated by Citadel Healthcare, which runs 13 communities in our directory.

Citadel Care Center-Kankakee is licensed for 107 beds, about typical for the area, where senior care communities in Kankakee average about 106 beds.

Federal reporting puts occupancy at about 86% of its licensed beds. That is above the Kankakee average of roughly 66%.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Kankakee average about 3.0 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in November 2024 and recorded 9 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Communities in Kankakee average about 3.8 hours. Nursing staff turnover over the past year was about 34%.

The community is located in Kankakee County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 23 problems at Citadel Care Center-Kankakee. 1 finding involved harm to a resident. 1 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected November 2024. Corrected by December 9, 2024.

  • Could cause more than minimal harm, widespread Administration

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Inspected November 2024. Corrected by December 9, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Inspected November 2024. Corrected by December 9, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected November 2024. Corrected by December 9, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Inspected November 2024. Corrected by December 9, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Inspected November 2024. Corrected by December 9, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected November 2024. Corrected by December 9, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected November 2024. Corrected by December 9, 2024.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected November 2024. Corrected by December 9, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Citadel Care Center-Kankakee offers assisted living, nursing home care, respite care, and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 107
  • Occupancy 86%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 34%
  • Last health inspection November 2024

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