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Metropolis Nursing & Rehab Center

Nursing Home Facility

2299 Metropolis Street, Metropolis, IL 62960

Nursing Home Care Senior Living

Metropolis Nursing & Rehab Center is a senior care community located in Metropolis, IL. It provides nursing home care and senior living for older adults in the Metropolis area. To learn more or schedule a tour, call (618) 524-2634.

Operated by Tutera Senior Living, which runs 60 communities in our directory.

Employer rating 3.3 out of 5 391 reviews from their own employees on Indeed. See what they say.

Metropolis Nursing & Rehab Center is licensed for 101 beds.

Federal reporting puts occupancy at about 63% of its licensed beds, so availability is more likely here than at busier communities nearby.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2025 and recorded 44 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 55%.

The community is located in Massac County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 1/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 58 problems at Metropolis Nursing & Rehab Center. 16 findings involved harm to a resident, including 1 that put residents in immediate danger. 47 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 5 times, a total of $361,369. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected April 2026, after a complaint. Corrected by April 4, 2026.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2026, after a complaint. Corrected by June 15, 2026.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected May 2026, after a complaint. Corrected by June 15, 2026.

  • Caused harm to a resident, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected May 2026, after a complaint. Corrected by June 15, 2026.

  • Caused harm to a resident, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected April 2026, after a complaint. Corrected by April 7, 2026.

  • Caused harm to a resident, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

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  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Caused harm to a resident, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Inspected May 2026, after a complaint. Corrected by June 15, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected May 2026, after a complaint. Corrected by June 15, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected April 2026, after a complaint. Corrected by May 5, 2026.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected April 2026, after a complaint. Corrected by April 7, 2026.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected April 2026, after a complaint. Corrected by April 7, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected April 2026, after a complaint. Corrected by April 7, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2026, after a complaint. Corrected by April 7, 2026.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected March 2026, after a complaint. Corrected by March 26, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

    Inspected March 2026, after a complaint. Corrected by March 26, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected March 2026, after a complaint. Corrected by March 26, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected December 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected September 2025, after a complaint. Corrected by September 17, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected August 2025, after a complaint. Corrected by August 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Inspected May 2025. Corrected by June 4, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected May 2025. Corrected by June 4, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected May 2025. Corrected by June 4, 2025.

  • Minimal harm or the potential for it, widespread Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected November 2025, after a complaint. Corrected by December 9, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Metropolis Nursing & Rehab Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 101
  • Occupancy 63%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 55%
  • Last health inspection May 2025

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