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Heritage Manor-Mount Sterling

Nursing Home Facility

435 Camden Road, Mount Sterling, IL 62353

Nursing Home Care Senior Living
Heritage Manor-Mount Sterling

Heritage Health - Mt. Sterling was constructed in 1968 and expanded in 1974. Heritage Enterprises purchased the facility in 1987.

Operated by Heritage Operations Group, which runs 37 communities in our directory.

Employer rating 3.0 out of 5 174 reviews from their own employees on Indeed. See what they say.

Heritage Manor-Mount Sterling is licensed for 80 beds.

Federal reporting puts occupancy at about 83% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in February 2024 and recorded 9 deficiencies.

Residents receive about 2.9 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 54%.

The community is located in Brown County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 23 problems at Heritage Manor-Mount Sterling. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 8 came from investigating complaints by residents or families.

In the last three years Medicare fined this home twice, a total of $62,846.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected January 2026, after a complaint. Corrected by January 11, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected March 2026, after a complaint. Corrected by April 8, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected January 2026, after a complaint. Corrected by January 11, 2026.

  • Could cause more than minimal harm, widespread Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected August 2025, after a complaint. Corrected by August 29, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected February 2024. Corrected by March 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected February 2024. Corrected by March 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected February 2024. Corrected by March 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care or services that was trauma informed and/or culturally competent.

    Inspected February 2024. Corrected by March 15, 2024.

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  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected February 2024. Corrected by March 15, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Heritage Manor-Mount Sterling offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 80
  • Occupancy 83%
  • Nursing hours per resident/day 2.9
  • Annual staff turnover 54%
  • Last health inspection February 2024

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