Heartland Senior Living
Nursing Home Facility
101 Trowbridge Road, Neoga, IL 62447
Heartland Senior Living is a senior care community located in Neoga, IL. It provides nursing home care and senior living for older adults in the Neoga area. To learn more or schedule a tour, call (217) 895-2665.
Heartland Senior Living is licensed for 71 beds.
Federal reporting puts occupancy at about 94% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in June 2024 and recorded 8 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 40%.
The community is located in Cumberland County, IL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 27 problems at Heartland Senior Living. 8 findings involved harm to a resident. 7 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $139,672. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure that residents are fully informed and understand their health status, care and treatments.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Heartland Senior Living offers nursing home care and senior living.
Facility details
- Organization type Non profit - Church related
- Beds / units 71
- Religious affiliation Christian
- Occupancy 94%
- Nursing hours per resident/day 3.2
- Annual staff turnover 40%
- Last health inspection June 2024
Resident & family reviews
No one has shared a review of Heartland Senior Living yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.