The Citadel of Northbrook
Nursing Home Facility
3300 Milwaukee Avenue, Northbrook, IL 60062
Located 1.5 miles from Glenbrook Hospital on Milwaukee Avenue in Northbrook, IL, ManorCare provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation. You should look for a setting that specializes in providing vital medical care and rehabilitation in a warm and caring environment. We offer a range of services to meet your health care needs.
Operated by Citadel Healthcare, which runs 13 communities in our directory.
The Citadel of Northbrook is licensed for 158 beds, about typical for the area, where senior care communities in Northbrook average about 168 beds.
Federal reporting puts occupancy at about 85% of its licensed beds.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in February 2025 and recorded 6 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Northbrook average about 3.1 hours. Nursing staff turnover over the past year was about 32%.
The community is located in Cook County, IL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at The Citadel of Northbrook. 5 findings involved harm to a resident. 3 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $10,033.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Allow residents to self-administer drugs if determined clinically appropriate.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Minimal harm or the potential for it, a pattern
Resident Rights
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
The Citadel of Northbrook offers assisted living, nursing home care, and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 158
- Occupancy 85%
- Nursing hours per resident/day 3.5
- Annual staff turnover 32%
- Last health inspection February 2025
Resident & family reviews
No one has shared a review of The Citadel of Northbrook yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.