Elevate Care Palos Heights
Nursing Home Facility
12550 South Ridgeland Avenue, Palos Heights, IL 60463
Elevate Care Palos Heights is a senior care community located in Palos Heights, IL. It provides nursing home care and senior living for older adults in the Palos Heights area. To learn more or schedule a tour, call (708) 597-9300.
Operated by Elevate Care, which runs 13 communities in our directory.
With 111 beds, Elevate Care Palos Heights is smaller than most nearby options, senior care communities in Palos Heights average about 155 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 86% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in January 2025 and recorded 5 deficiencies.
Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 44%.
The community is located in Cook County, IL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at Elevate Care Palos Heights. 4 findings involved harm to a resident. 14 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $48,832. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Caused harm to a resident, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Elevate Care Palos Heights offers nursing home care and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 111
- Occupancy 86%
- Nursing hours per resident/day 3.5
- Annual staff turnover 44%
- Last health inspection January 2025
Resident & family reviews
No one has shared a review of Elevate Care Palos Heights yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.