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Accolade Healthcare of Peoria

Nursing Home Facility

5600 Glen Elm Drive, Peoria, IL 61614

Nursing Home Care Senior Living
Accolade Healthcare of Peoria

Tucked in the community of North Knoxville near UnityPoint Proctor Hospital and HeartCare Midwest on Glen Elm Drive in Peoria, IL, Heartland provides individualized post-hospital skilled nursing care in a comfortable environment. Our clinical and therapy teams are experienced in providing specialized care focused on your needs, interests and ability. This commitment results in a smoother and safer transition throughout your recuperation. You should look for a setting that specializes in providing vital medical care and rehabilitation in a warm and caring environment. We offer a range of services to meet your health care needs.

Operated by Accolade Healthcare, which runs 6 communities in our directory.

Accolade Healthcare of Peoria is licensed for 138 beds, about typical for the area, where senior care communities in Peoria average about 127 beds.

Federal reporting puts occupancy at about 93% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Peoria average of roughly 79%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2024 and recorded 10 deficiencies.

Residents receive about 3.6 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Nursing staff turnover over the past year was about 42%.

The community is located in Peoria County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 34 problems at Accolade Healthcare of Peoria. None of them caused harm to a resident. 12 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

    Inspected May 2026, after a complaint. Corrected by May 28, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2026, after a complaint. Corrected by May 28, 2026.

  • Could cause more than minimal harm, widespread Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected February 2026, after a complaint. Corrected by March 16, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected September 2024. Corrected by September 27, 2024.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected September 2024. Corrected by September 27, 2024.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected September 2024. Corrected by September 27, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Inspected September 2024. Corrected by September 27, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2024. Corrected by September 27, 2024.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected September 2024. Corrected by September 27, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Inspected September 2024. Corrected by September 27, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Accolade Healthcare of Peoria offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 138
  • Occupancy 93%
  • Nursing hours per resident/day 3.6
  • Annual staff turnover 42%
  • Last health inspection September 2024

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