← Back to results

Sunset Supportive Services, Inc.

Residential In-home Care

418 Washington Street, Quincy, IL 62301-4862

Nursing Home Care In-Home Care
Sunset Supportive Services, Inc.

Sunset Supportive Services, Inc. is a senior care community located in Quincy, IL. It provides nursing home care and in-home care for older adults in the Quincy area. To learn more or schedule a tour, call (217) 223-2636.

Sunset Supportive Services, Inc. is licensed for 132 beds, about typical for the area, where senior care communities in Quincy average about 130 beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Quincy average about 2.7 stars. Its most recent standard health inspection was in October 2024 and recorded 13 deficiencies.

Residents receive about 3.1 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Quincy average about 3.8 hours. Nursing staff turnover over the past year was about 49%.

The community is located in Adams County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 52 problems at Sunset Supportive Services, Inc.. 8 findings involved harm to a resident, including 3 that put residents in immediate danger. 22 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 4 times, a total of $248,577.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, widespread Freedom from Abuse, Neglect, and Exploitation

    Respond appropriately to all alleged violations.

    Inspected October 2025, after a complaint. Corrected by November 3, 2025.

  • Put residents in immediate danger, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected October 2025, after a complaint. Corrected by November 3, 2025.

  • Caused harm to a resident, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected November 2025, after a complaint. Corrected by December 12, 2025.

  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Observe each nurse aide's job performance and give regular training.

    Inspected October 2025, after a complaint. Corrected by November 3, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected October 2024. Corrected by November 15, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected October 2024. Corrected by November 15, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected October 2024. Corrected by November 15, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Reasonably accommodate the needs and preferences of each resident.

    Inspected October 2024. Corrected by November 15, 2024.

Show 5 more
  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected October 2024. Corrected by November 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected October 2024. Corrected by November 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected October 2024. Corrected by November 15, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected October 2024. Corrected by November 15, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Inspected October 2024. Corrected by November 15, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Sunset Supportive Services, Inc. offers nursing home care and in-home care.

Facility details

  • Beds / units 132
  • Nursing hours per resident/day 3.1
  • Annual staff turnover 49%
  • Last health inspection October 2024

Get directions

Resident & family reviews

No one has shared a review of Sunset Supportive Services, Inc. yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.

Write a review