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Arcadia Care Rock Island

Nursing Home Facility

2545 24th Street, Rock Island, IL 61201

Nursing Home Care Senior Living
Arcadia Care Rock Island

Arcadia Care Rock Island is a senior care community located in Rock Island, IL. It provides nursing home care and senior living for older adults in the Rock Island area. To learn more or schedule a tour, call (309) 788-0458.

Operated by Arcadia Care, which runs 13 communities in our directory.

With 177 beds, Arcadia Care Rock Island is one of the larger communities in the area, senior care communities in Rock Island average about 108 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 37% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Rock Island average of roughly 64%.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in August 2024 and recorded 17 deficiencies.

Residents receive about 4.1 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 46%.

The community is located in Rock Island County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at Arcadia Care Rock Island. 3 findings involved harm to a resident, including 2 that put residents in immediate danger. 14 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 3 times, a total of $68,777. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Put residents in immediate danger, a pattern Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2025, after a complaint. Corrected by August 29, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Inspected March 2026, after a complaint. Corrected by March 25, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected October 2025, after a complaint. Corrected by November 24, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected September 2025, after a complaint. Corrected by September 25, 2025.

  • Could cause more than minimal harm, widespread Administration

    Hire a qualified full-time social worker in a facility with more than 120 beds.

    Inspected August 2025, after a complaint. Corrected by September 2, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected August 2025, after a complaint. Corrected by August 8, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Inspected August 2025, after a complaint. Corrected by August 8, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected August 2025, after a complaint. Corrected by August 8, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Inspected August 2025, after a complaint. Corrected by August 8, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Inspected August 2024. Corrected by September 26, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected August 2024. Corrected by September 26, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected August 2024. Corrected by September 26, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected August 2024. Corrected by September 26, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Inspected August 2024. Corrected by September 26, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Inspected August 2024. Corrected by September 26, 2024.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected August 2024. Corrected by September 26, 2024.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Inspected August 2024. Corrected by September 26, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Arcadia Care Rock Island offers nursing home care and senior living.

Facility details

  • Organization type For profit - Individual
  • Beds / units 177
  • Occupancy 37%
  • Nursing hours per resident/day 4.1
  • Annual staff turnover 46%
  • Last health inspection August 2024

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