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Willows Health Center

Nursing Home Facility

4054 Albright Lane, Rockford, IL 61103

Nursing Home Care Continuing Care (CCRC) Senior Living

Willows Health Center is a senior care community located in Rockford, IL. It provides nursing home care, continuing care (CCRC), and senior living for older adults in the Rockford area. To learn more or schedule a tour, call (815) 316-1500.

With 50 beds, Willows Health Center is smaller than most nearby options, senior care communities in Rockford average about 151 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Federal reporting puts occupancy at about 61% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Rockford average of roughly 72%.

Medicare rates this community 3 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Rockford average about 1.9 stars. Its most recent standard health inspection was in November 2025 and recorded 12 deficiencies.

Residents receive about 5.2 hours of nursing care per day on average, including 1.6 hours from a registered nurse. Communities in Rockford average about 3.7 hours.

The community is located in Winnebago County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 3/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at Willows Health Center. 1 finding involved harm to a resident. 7 came from investigating complaints by residents or families.

In the last three years Medicare fined this home once, a total of $12,909. Medicare also stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected November 2025. Corrected by December 12, 2025.

  • Could cause more than minimal harm, widespread Administration

    Employ staff that are licensed, certified, or registered in accordance with state laws.

    Inspected January 2026, after a complaint. Corrected by February 2, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Inspected December 2025, after a complaint. Corrected by January 2, 2026.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected November 2025. Corrected by December 17, 2025.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide activities to meet all resident's needs.

    Inspected November 2025. Corrected by December 11, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Inspected November 2025. Corrected by December 12, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected November 2025. Corrected by December 12, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected November 2025. Corrected by December 12, 2025.

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  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected November 2025. Corrected by December 12, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected November 2025. Corrected by December 12, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Inspected November 2025. Corrected by December 12, 2025.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from the wrongful use of the resident's belongings or money.

    Inspected November 2025, after a complaint. Corrected by November 26, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected November 2025, after a complaint. Corrected by December 12, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Willows Health Center offers nursing home care, continuing care (CCRC), and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 50
  • Occupancy 61%
  • Nursing hours per resident/day 5.2
  • Last health inspection November 2025

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