Arcadia Care on the Hill
Nursing Home Facility
555 West Carpenter, Springfield, IL 62702
Thank you for taking the time to visit us online and to learn more about our facility! This site is designed to enhance the experience of our community interaction.
Operated by Platinum Health Care, which runs 23 communities in our directory.
With 251 beds, Arcadia Care on the Hill is one of the larger communities in the area, senior care communities in Springfield average about 145 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 48% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Springfield average of roughly 73%.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2025 and recorded 11 deficiencies.
Residents receive about 2.8 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Nursing staff turnover over the past year was about 29%.
The community is located in Sangamon County, IL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 33 problems at Arcadia Care on the Hill. 7 findings involved harm to a resident, including 3 that put residents in immediate danger. 16 came from investigating complaints by residents or families.
In the last three years Medicare fined this home 3 times, a total of $219,628. Medicare also stopped paying for new admissions once in that period.
Findings from the most recent inspection cycle
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Put residents in immediate danger, widespread
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Put residents in immediate danger, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Caused harm to a resident, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, widespread
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Arcadia Care on the Hill offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 251
- Occupancy 48%
- Nursing hours per resident/day 2.8
- Annual staff turnover 29%
- Last health inspection September 2025
Resident & family reviews
No one has shared a review of Arcadia Care on the Hill yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.