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Arc at Sangamon Valley

Nursing Home Facility

3400 West Washington, Springfield, IL 62711

Nursing Home Care Continuing Care (CCRC) Senior Living
Arc at Sangamon Valley

Arc at Sangamon Valley is a senior care community located in Springfield, IL. It provides nursing home care, continuing care (CCRC), and senior living for older adults in the Springfield area. To learn more or schedule a tour, call (217) 787-9600.

Operated by Arcadia Care, which runs 13 communities in our directory.

Arc at Sangamon Valley is licensed for 171 beds, about typical for the area, where senior care communities in Springfield average about 145 beds.

Federal reporting puts occupancy at about 73% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in September 2024 and recorded 21 deficiencies.

Residents receive about 2.9 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Communities in Springfield average about 2.4 hours. Nursing staff turnover over the past year was about 73%, which is high and can affect continuity of care.

The community is located in Sangamon County, IL.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 81 problems at Arc at Sangamon Valley. 14 findings involved harm to a resident, including 1 that put residents in immediate danger. 67 came from investigating complaints by residents or families.

In the last three years Medicare fined this home 5 times, a total of $499,497. Medicare also stopped paying for new admissions twice in that period.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected October 2025, after a complaint. Corrected by October 28, 2025.

  • Caused harm to a resident, one or a few residents Resident Rights

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Inspected September 2024. Corrected by October 21, 2024.

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected September 2024. Corrected by October 21, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected May 2026, after a complaint. Corrected by June 10, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected May 2026, after a complaint. Corrected by June 10, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2026, after a complaint. Corrected by June 10, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected May 2026, after a complaint. Corrected by June 10, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected May 2026, after a complaint. Corrected by June 10, 2026.

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  • Could cause more than minimal harm, widespread Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected February 2026, after a complaint. Corrected by February 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected February 2026, after a complaint. Corrected by February 13, 2026.

  • Could cause more than minimal harm, one or a few residents Environmental

    Keep all essential equipment working safely.

    Inspected February 2026, after a complaint. Corrected by February 13, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected August 2025, after a complaint. Corrected by August 5, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected August 2025, after a complaint. Corrected by August 5, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected August 2025, after a complaint. Corrected by August 5, 2025.

  • Could cause more than minimal harm, widespread Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected September 2024. Corrected by October 21, 2024.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Inspected September 2024. Corrected by October 21, 2024.

  • Could cause more than minimal harm, a pattern Infection Control

    Provide and implement an infection prevention and control program.

    Inspected September 2024. Corrected by October 30, 2024.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Inspected September 2024. Corrected by October 21, 2024.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected September 2024. Corrected by October 21, 2024.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Inspected September 2024. Corrected by October 21, 2024.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Implement a program that monitors antibiotic use.

    Inspected September 2024. Corrected by October 21, 2024.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Arc at Sangamon Valley offers nursing home care, continuing care (CCRC), and senior living.

Facility details

  • Organization type Non profit - Church related
  • Beds / units 171
  • Religious affiliation Christian
  • Occupancy 73%
  • Nursing hours per resident/day 2.9
  • Annual staff turnover 73%
  • Last health inspection September 2024

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