West Chicago Terrace
Nursing Home Facility
928 Joliet Road, West Chicago, IL 60185
West Chicago Terrace is a senior care community located in West Chicago, IL. It provides nursing home care and senior living for older adults in the West Chicago area. To learn more or schedule a tour, call (630) 231-9292.
West Chicago Terrace is licensed for 120 beds, about typical for the area, where senior care communities in West Chicago average about 167 beds.
Federal reporting puts occupancy at about 72% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2025 and recorded 12 deficiencies.
Residents receive about 2.1 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Nursing staff turnover over the past year was about 19%.
The community is located in Du Page County, IL.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 46 problems at West Chicago Terrace. 3 findings involved harm to a resident, including 2 that put residents in immediate danger. 24 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $143,375.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, widespread
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, widespread
Infection Control
Implement a program that monitors antibiotic use.
Show 4 more
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
West Chicago Terrace offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 120
- Occupancy 72%
- Nursing hours per resident/day 2.1
- Annual staff turnover 19%
- Last health inspection May 2025
Resident & family reviews
No one has shared a review of West Chicago Terrace yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.