← Back to results

Willow Crossing Health And Rehabilitation Center

Nursing Home Facility

3550 Central Ave, Columbus, IN 47203

Nursing Home Care Senior Living
Willow Crossing Health And Rehabilitation Center

Willow Crossing Health And Rehabilitation Center is a senior care community located in Columbus, IN. It provides nursing home care and senior living for older adults in the Columbus area. To learn more or schedule a tour, call (812) 379-9669.

Willow Crossing Health And Rehabilitation Center is licensed for 112 beds, about typical for the area, where senior care communities in Columbus average about 88 beds.

Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Columbus average of roughly 72%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Columbus average about 3.8 stars. Its most recent standard health inspection was in March 2026 and recorded 7 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Columbus average about 4.2 hours. Nursing staff turnover over the past year was about 48%.

The community is located in Bartholomew County, IN.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at Willow Crossing Health And Rehabilitation Center. 1 finding involved harm to a resident. 7 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected February 2026, after a complaint.

  • Could cause more than minimal harm, a pattern Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected March 2026. Corrected by March 23, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Keep residents' personal and medical records private and confidential.

    Inspected March 2026. Corrected by March 23, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected March 2026. Corrected by March 23, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected March 2026. Corrected by March 23, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Implement a program that monitors antibiotic use.

    Inspected March 2026. Corrected by March 23, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Inspected February 2026, after a complaint. Corrected by February 23, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Willow Crossing Health And Rehabilitation Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 112
  • Occupancy 91%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 48%
  • Last health inspection March 2026

Get directions

Resident & family reviews

No one has shared a review of Willow Crossing Health And Rehabilitation Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.

Write a review