University Heights Health And Living Community Inc
Nursing Home Facility
1380 E County Line Rd S, Indianapolis, IN 46227
University Heights Health And Living Community Inc is a senior care community located in Indianapolis, IN. It provides nursing home care and senior living for older adults in the Indianapolis area. To learn more or schedule a tour, call (317) 885-7050.
Operated by Cardon & Associates, which runs 14 communities in our directory.
With 176 beds, University Heights Health And Living Community Inc is one of the larger communities in the area, senior care communities in Indianapolis average about 98 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 71% of its licensed beds.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Indianapolis average about 2.7 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2026 and recorded 1 deficiency.
Residents receive about 3.3 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 50%.
The community is located in Marion County, IN.
University Heights Health And Living Community Inc offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 176
- Occupancy 71%
- Nursing hours per resident/day 3.3
- Annual staff turnover 50%
- Last health inspection May 2026
Resident & family reviews
Our family members were residents here June-October of '16. The staff lacks communication with each other, with the patient, and with the family. When we asked questions about our family members health in Long Term Care, no one seemed to know anything about them, their care, or their current status. No one ever knew details of labs, results, current conditions of issues, or even if they had eaten that day. Answers were always vague, or not available. We were commonly told "We are severely understaffed. Can you call back and ask someone else later?" We felt that the patients here were neglected because the majority of the on-floor staff seemed uncaring, and seemed bothered to have to check on the residents. The policy is that each resident is checked on every 2 hours or less, however, we spent a number of hours at a time in the room, and never saw anyone come in. The response time to pressing the call button runs on average from 45 minutes-2 hours. This response time was consistent over 5 months. The staff seemed to be unaware of the general health of our family member, and we would regularly have to call and request them to be seen by the Nurse, or ask to have common medical procedures started. Most of the time, the health issues were first reported to Nursing by family. Due to lack of medical skill and knowledge, their medication was administered incorrectly, and they were taken to the hospital where they spent 2 weeks in ICU, and another week in a regular room. Ultimately, due to the decline in their health and the staff unwillingness to provide the care that we felt was entitled to them, we moved them to another facility. I would never recommend this place.
by Annie Johnson, Nov 2016
My father in law had been in this facility for just a few short days before his passing. I've never seen a more wonderful facility for the elderly. The decor, the activities, the level of care, the compassion of the staff were all awesome. From the time we walked in without calling first.. to the very end when all was said and done, it was a beacon in our time of darkness. I would highly recommend this facility to anyone. I told my family this is where I want to come if there is ever the need.
by Verified visitor, Nov 2010