Golden LivingCenter - Willow Springs
Residential In-home Care
2002 W. 86th Street, Indianapolis, IN 46260
Our Golden LivingCenter would like to extend you a warm welcome. Your doctor has recommended that you receive certain care, and we are happy that you chose us to provide you with that care. Our staff will review your doctor’s orders, and then you and your family will have an opportunity to help us plan how you can get the care that your doctor has ordered. Our comprehensive approach ensures our residents receive the most innovative and expert care possible, while our compassion and dedication keeps our focus exclusively on the individual.
Operated by Brickyard Healthcare, which runs 23 communities in our directory.
With 134 beds, Golden LivingCenter - Willow Springs is one of the larger communities in the area, senior care communities in Indianapolis average about 98 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 47% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Indianapolis average of roughly 70%.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2025 and recorded 11 deficiencies.
Residents receive about 3.6 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Nursing staff turnover over the past year was about 71%, which is high and can affect continuity of care.
The community is located in Marion County, IN.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 41 problems at Golden LivingCenter - Willow Springs. None of them caused harm to a resident. 13 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Show 3 more
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure each resident’s drug regimen must be free from unnecessary drugs.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Golden LivingCenter - Willow Springs offers nursing home care.
Facility details
- Beds / units 134
- Occupancy 47%
- Nursing hours per resident/day 3.6
- Annual staff turnover 71%
- Last health inspection May 2025
Resident & family reviews
No one has shared a review of Golden LivingCenter - Willow Springs yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.