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Hickory Creek At New Castle

Nursing Home Facility

901 N 16th St, New Castle, IN 47362

Nursing Home Care Senior Living

Hickory Creek At New Castle is a senior care community located in New Castle, IN. It provides nursing home care and senior living for older adults in the New Castle area. To learn more or schedule a tour, call (765) 529-4695.

Operated by American Senior Communities, which runs 84 communities in our directory.

Employer rating 3.0 out of 5 1,479 reviews from their own employees on Indeed. See what they say.

With 36 beds, Hickory Creek At New Castle is smaller than most nearby options, senior care communities in New Castle average about 76 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.

Federal reporting puts occupancy at about 86% of its licensed beds. That is above the New Castle average of roughly 74%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in New Castle average about 2.8 stars. The individual scores differ noticeably: 1 star for staffing against 3 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in May 2026 and recorded 9 deficiencies.

Residents receive about 3.5 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Nursing staff turnover over the past year was about 69%, which is high and can affect continuity of care.

The community is located in Henry County, IN.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 3/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Hickory Creek At New Castle. None of them caused harm to a resident. 5 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected May 2026, after a complaint. Corrected by June 26, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected May 2026, after a complaint. Corrected by June 26, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected May 2026. Corrected by June 26, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe and appropriate respiratory care for a resident when needed.

    Inspected May 2026. Corrected by June 26, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide safe, appropriate pain management for a resident who requires such services.

    Inspected May 2026. Corrected by June 26, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected May 2026. Corrected by June 26, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected August 2025, after a complaint. Corrected by September 10, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Inspected August 2025, after a complaint. Corrected by September 10, 2025.

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  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    Inspected August 2025, after a complaint. Corrected by September 10, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Hickory Creek At New Castle offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 36
  • Occupancy 86%
  • Nursing hours per resident/day 3.5
  • Annual staff turnover 69%
  • Last health inspection May 2026

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