Willows of Richmond
Nursing Home Facility
2070 Chester Blvd, Richmond, IN 47374
Willows of Richmond is a senior care community located in Richmond, IN. It provides nursing home care, continuing care (CCRC), and senior living for older adults in the Richmond area. To learn more or schedule a tour, call (765) 962-3543.
Willows of Richmond is licensed for 87 beds, about typical for the area, where senior care communities in Richmond average about 104 beds.
Federal reporting puts occupancy at about 72% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in May 2025 and recorded 6 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.3 hours from a registered nurse. Nursing staff turnover over the past year was about 36%.
The community is located in Wayne County, IN.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 21 problems at Willows of Richmond. None of them caused harm to a resident. 7 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
-
Could cause more than minimal harm, widespread
Environmental
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
-
Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care and assistance to perform activities of daily living for any resident who is unable.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
-
Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe and appropriate respiratory care for a resident when needed.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Willows of Richmond offers nursing home care, continuing care (CCRC), and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 87
- Occupancy 72%
- Nursing hours per resident/day 3.2
- Annual staff turnover 36%
- Last health inspection May 2025
Resident & family reviews
No one has shared a review of Willows of Richmond yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.