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Willows of Shelbyville

Nursing Home Facility

2309 S Miller St, Shelbyville, IN 46176

Nursing Home Care Senior Living
Willows of Shelbyville

Willows of Shelbyville is a senior care community located in Shelbyville, IN. It provides nursing home care and senior living for older adults in the Shelbyville area. To learn more or schedule a tour, call (317) 398-9781.

Willows of Shelbyville is licensed for 121 beds, about typical for the area, where senior care communities in Shelbyville average about 96 beds.

Federal reporting puts occupancy at about 70% of its licensed beds.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Shelbyville average about 3.0 stars. Its most recent standard health inspection was in December 2025 and recorded 4 deficiencies.

Residents receive about 3.9 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 47%.

The community is located in Shelby County, IN.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 1/5
  • Quality measures ★★★★★ 5/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 30 problems at Willows of Shelbyville. 1 finding involved harm to a resident. 10 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected December 2025. Corrected by January 21, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide enough food/fluids to maintain a resident's health.

    Inspected December 2025. Corrected by January 21, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

    Inspected December 2025. Corrected by January 21, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected December 2025. Corrected by January 21, 2026.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Willows of Shelbyville offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 121
  • Occupancy 70%
  • Nursing hours per resident/day 3.9
  • Annual staff turnover 47%
  • Last health inspection December 2025

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