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Sanctuary At Holy Cross--Indiana

Nursing Home Facility

17475 Dugdale Dr, South Bend, IN 46635

Nursing Home Care Respite Care Senior Living
Sanctuary At Holy Cross--Indiana

We’re a faith-based community offering several living options and services.

Operated by Trinity Senior Living Communities, which runs 23 communities in our directory.

With 168 beds, Sanctuary At Holy Cross--Indiana is one of the larger communities in the area, senior care communities in South Bend average about 111 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.

Federal reporting puts occupancy at about 42% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the South Bend average of roughly 61%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in South Bend average about 3.1 stars. The individual scores differ noticeably: 4 stars for staffing against 2 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in April 2025 and recorded 13 deficiencies.

Residents receive about 4.1 hours of nursing care per day on average, including 0.9 hours from a registered nurse. Nursing staff turnover over the past year was about 45%.

The community is located in St. Joseph County, IN.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 4/5
  • Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at Sanctuary At Holy Cross--Indiana. None of them caused harm to a resident. 8 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected May 2026, after a complaint. Corrected by July 1, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected May 2026, after a complaint. Corrected by July 1, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected March 2026, after a complaint. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected March 2026, after a complaint. Corrected by April 24, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Inspected September 2025, after a complaint. Corrected by October 22, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Inspected April 2025, after a complaint. Corrected by June 6, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Inspected April 2025. Corrected by June 6, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Inspected April 2025. Corrected by June 6, 2025.

Show 5 more
  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected April 2025. Corrected by June 6, 2025.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Inspected April 2025. Corrected by June 6, 2025.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected April 2025. Corrected by June 6, 2025.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2025. Corrected by June 6, 2025.

  • Could cause more than minimal harm, one or a few residents Environmental

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Inspected April 2025, after a complaint. Corrected by June 6, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Sanctuary At Holy Cross--Indiana offers nursing home care, respite care, and senior living.

Facility details

  • Organization type Non profit - Church related
  • Beds / units 168
  • Religious affiliation Church Based
  • Occupancy 42%
  • Nursing hours per resident/day 4.1
  • Annual staff turnover 45%
  • Last health inspection April 2025

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