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Carroll Health Center

Nursing Home Facility

2241 North West Street, Carroll, IA 51401

Nursing Home Care Senior Living

Carroll Health Center is a senior care community located in Carroll, IA. It provides nursing home care and senior living for older adults in the Carroll area. To learn more or schedule a tour, call (712) 792-9284.

Operated by Accura Healthcare, which runs 39 communities in our directory.

Employer rating 2.6 out of 5 110 reviews from their own employees on Indeed. See what they say.

Carroll Health Center is licensed for 65 beds, about typical for the area, where senior care communities in Carroll average about 63 beds.

Federal reporting puts occupancy at about 76% of its licensed beds.

Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Carroll average about 2.3 stars. Its most recent standard health inspection was in April 2026 and recorded 19 deficiencies.

Residents receive about 2.9 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Carroll average about 3.4 hours. Nursing staff turnover over the past year was about 44%.

The community is located in Carroll County, IA.

Medicare five-star ratings

  • Overall ★★★★★ 1/5
  • Health inspections ★★★★★ 1/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 55 problems at Carroll Health Center. 2 findings involved harm to a resident. 28 came from investigating complaints by residents or families.

Medicare stopped paying for new admissions once in that period.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Inspected June 2026, after a complaint. Corrected by June 17, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Inspected June 2026, after a complaint. Corrected by June 17, 2026.

  • Could cause more than minimal harm, widespread Administration

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, widespread Administration

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, a pattern Resident Rights

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, a pattern Resident Assessment and Care Planning

    Ensure services provided by the nursing facility meet professional standards of quality.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected April 2026. Corrected by April 24, 2026.

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  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected April 2026, after a complaint. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected April 2026, after a complaint. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure medication error rates are not 5 percent or greater.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Pharmacy Service

    Ensure that residents are free from significant medication errors.

    Inspected April 2026, after a complaint. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Infection Control

    Provide and implement an infection prevention and control program.

    Inspected April 2026. Corrected by April 24, 2026.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected December 2025, after a complaint. Corrected by January 31, 2026.

  • Could cause more than minimal harm, a pattern Nursing and Physician Services

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Inspected October 2025, after a complaint. Corrected by October 16, 2025.

  • Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Inspected October 2025, after a complaint. Corrected by October 16, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Carroll Health Center offers nursing home care and senior living.

Facility details

  • Organization type for-profit corporation
  • Beds / units 65
  • Occupancy 76%
  • Nursing hours per resident/day 2.9
  • Annual staff turnover 44%
  • Last health inspection April 2026

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