Good Samaritan Society - Indianola
Residential In-home Care
708 South Jefferson Way, Indianola, IA 50125
You’re considering making the decision to move to a senior living community. Selecting a community that fits your wants and needs is important. You have so many choices and options to consider.
Operated by Evangelical Lutheran Good Samaritan Society, which runs 230 communities in our directory.
With 105 beds, Good Samaritan Society - Indianola is one of the larger communities in the area, senior care communities in Indianola average about 77 beds. Larger communities more often keep clinical staff on site around the clock and can offer a wider range of on-site therapy and activities, though some families prefer the quieter feel of a smaller setting.
Federal reporting puts occupancy at about 80% of its licensed beds.
Medicare rates this community 1 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Indianola average about 3.7 stars. Its most recent standard health inspection was in May 2026 and recorded 12 deficiencies.
Residents receive about 3.2 hours of nursing care per day on average, including 0.5 hours from a registered nurse. Communities in Indianola average about 3.8 hours. Nursing staff turnover over the past year was about 61%, which is high and can affect continuity of care.
The community is located in Polk County, IA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 42 problems at Good Samaritan Society - Indianola. 4 findings involved harm to a resident, including 1 that put residents in immediate danger. 25 came from investigating complaints by residents or families.
In the last three years Medicare fined this home twice, a total of $20,316.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Administration
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
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Could cause more than minimal harm, a pattern
Nutrition and Dietary
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Reasonably accommodate the needs and preferences of each resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Show 4 more
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Nursing and Physician Services
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Could cause more than minimal harm, a pattern
Administration
Have a plan that describes the process for conducting QAPI and QAA activities.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Good Samaritan Society - Indianola offers memory care, nursing home care, and in-home care.
Facility details
- Beds / units 105
- Occupancy 80%
- Nursing hours per resident/day 3.2
- Annual staff turnover 61%
- Last health inspection May 2026
Resident & family reviews
No one has shared a review of Good Samaritan Society - Indianola yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.