Heritage Manor

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 10 problems at Heritage Manor. 1 finding involved harm to a resident. 2 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

• Could cause more than minimal harm, widespread Administration

  Have a plan that describes the process for conducting QAPI and QAA activities.

  Inspected September 2025. Corrected by October 10, 2025.

• Could cause more than minimal harm, one or a few residents Resident Rights

  Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

  Inspected September 2025. Corrected by October 10, 2025.

• Could cause more than minimal harm, one or a few residents Infection Control

  Provide and implement an infection prevention and control program.

  Inspected September 2025. Corrected by October 10, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.