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New London Nursing & Rehab Cen

Nursing Home Facility

100 Care Center Circle, New London, IA 52645

Nursing Home Care Senior Living
New London Nursing & Rehab Cen

New London Nursing & Rehab Cen is a senior care community located in New London, IA. It provides nursing home care and senior living for older adults in the New London area. To learn more or schedule a tour, call (319) 367-5753.

Operated by Care Initiatives, which runs 43 communities in our directory.

Employer rating 2.9 out of 5 398 reviews from their own employees on Indeed. See what they say.

New London Nursing & Rehab Cen is licensed for 43 beds, about typical for the area, where senior care communities in Henry County average about 47 beds.

Federal reporting puts occupancy at about 102% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Henry County average of roughly 83%.

Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Henry County average about 3.8 stars. Its most recent standard health inspection was in February 2026 and recorded 8 deficiencies.

Residents receive about 3.2 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Henry County average about 4.0 hours. Nursing staff turnover over the past year was about 48%.

The community is located in Henry County, IA.

Medicare five-star ratings

  • Overall ★★★★★ 2/5
  • Health inspections ★★★★★ 2/5
  • Staffing ★★★★★ 3/5
  • Quality measures ★★★★★ 4/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 8 problems at New London Nursing & Rehab Cen. 1 finding involved harm to a resident. 6 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

  • Caused harm to a resident, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected June 2026, after a complaint. Corrected by July 8, 2026.

  • Could cause more than minimal harm, one or a few residents Resident Rights

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Inspected June 2026, after a complaint. Corrected by July 16, 2026.

  • Could cause more than minimal harm, one or a few residents Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Inspected June 2026, after a complaint. Corrected by July 16, 2026.

  • Could cause more than minimal harm, one or a few residents Nursing and Physician Services

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Inspected June 2026, after a complaint. Corrected by July 16, 2026.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected February 2026. Corrected by March 18, 2026.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Inspected February 2026. Corrected by March 18, 2026.

  • Could cause more than minimal harm, a pattern Freedom from Abuse, Neglect, and Exploitation

    Protect each resident from the wrongful use of the resident's belongings or money.

    Inspected October 2025, after a complaint. Corrected by November 24, 2025.

  • Could cause more than minimal harm, a pattern Pharmacy Service

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Inspected October 2025, after a complaint. Corrected by November 24, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

New London Nursing & Rehab Cen offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 43
  • Occupancy 102%
  • Nursing hours per resident/day 3.2
  • Annual staff turnover 48%
  • Last health inspection February 2026

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