Crystal Heights Care Center
Nursing Home Facility
1514 High Avenue West, Oskaloosa, IA 52577
Crystal Heights Care Center is a senior care community located in Oskaloosa, IA. It provides nursing home care and senior living for older adults in the Oskaloosa area. To learn more or schedule a tour, call (641) 673-7032.
Operated by The Ensign Group, which runs 419 communities in our directory.
Crystal Heights Care Center is licensed for 72 beds, about typical for the area, where senior care communities in Oskaloosa average about 76 beds.
Federal reporting puts occupancy at about 92% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in June 2025 and recorded 12 deficiencies.
Residents receive about 3.1 hours of nursing care per day on average, including 0.4 hours from a registered nurse. Nursing staff turnover over the past year was about 64%, which is high and can affect continuity of care.
The community is located in Mahaska County, IA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at Crystal Heights Care Center. None of them caused harm to a resident. 5 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $10,489.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure that residents are free from significant medication errors.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide activities to meet all resident's needs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to manage his or her financial affairs.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure each resident receives an accurate assessment.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Show 4 more
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide safe, appropriate pain management for a resident who requires such services.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide care or services that was trauma informed and/or culturally competent.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Crystal Heights Care Center offers nursing home care and senior living.
Facility details
- Organization type for-profit corporation
- Beds / units 72
- Occupancy 92%
- Nursing hours per resident/day 3.1
- Annual staff turnover 64%
- Last health inspection June 2025
Resident & family reviews
No one has shared a review of Crystal Heights Care Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.