Friendship Village Retirement

Friendship Village Retirement is a senior care community located in Waterloo, IA. It provides nursing home care, continuing care (CCRC), retirement living, and senior living for older adults in the Waterloo area. To learn more or schedule a tour, call (319) 291-8100.

Friendship Village Retirement is licensed for 72 beds, about typical for the area, where senior care communities in Waterloo average about 93 beds.

Federal reporting puts occupancy at about 91% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Waterloo average of roughly 79%.

Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Waterloo average about 1.8 stars. Its most recent standard health inspection was in November 2025 and recorded 1 deficiency.

Residents receive about 4.8 hours of nursing care per day on average, including 0.8 hours from a registered nurse. Communities in Waterloo average about 3.6 hours. Nursing staff turnover over the past year was about 28%.

The community is located in Black Hawk County, IA.

Medicare five-star ratings

• Overall ★★★★★ 5/5
• Health inspections ★★★★★ 4/5
• Staffing ★★★★★ 5/5
• Quality measures ★★★★★ 2/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 8 problems at Friendship Village Retirement. 1 finding involved harm to a resident. 4 came from investigating complaints by residents or families.

Findings from the most recent inspection cycle

• Could cause more than minimal harm, one or a few residents Resident Assessment and Care Planning

  Ensure each resident receives an accurate assessment.

  Inspected November 2025. Corrected by November 18, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

Friendship Village Retirement offers nursing home care, continuing care (CCRC), retirement living, and senior living.

Facility details

• Organization type Non profit - Corporation
• Beds / units 72
• Occupancy 91%
• Nursing hours per resident/day 4.8
• Annual staff turnover 28%
• Last health inspection November 2025