West Bend Care Center
Nursing Home Facility
203 Fourth Street Nw, West Bend, IA 50597
West Bend Care Center is a senior care community located in West Bend, IA. It provides assisted living, nursing home care, continuing care (CCRC), and senior living for older adults in the West Bend area. To learn more or schedule a tour, call (515) 887-4071.
Operated by The Ensign Group, which runs 419 communities in our directory.
West Bend Care Center is licensed for 45 beds, about typical for the area, where senior care communities in Palo Alto County average about 43 beds.
Federal reporting puts occupancy at about 96% of its licensed beds, which is high; communities this full often maintain a waiting list, so it is worth calling well before you need a place. That is above the Palo Alto County average of roughly 86%.
Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Palo Alto County average about 3.2 stars. Its most recent standard health inspection was in May 2025 and recorded 6 deficiencies.
Residents receive about 2.9 hours of nursing care per day on average, including 0.6 hours from a registered nurse. Communities in Palo Alto County average about 3.4 hours.
The community is located in Palo Alto County, IA.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 23 problems at West Bend Care Center. None of them caused harm to a resident. 6 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
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Could cause more than minimal harm, one or a few residents
Resident Assessment and Care Planning
Ensure services provided by the nursing facility meet professional standards of quality.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure medication error rates are not 5 percent or greater.
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Could cause more than minimal harm, one or a few residents
Infection Control
Provide and implement an infection prevention and control program.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
West Bend Care Center offers assisted living, nursing home care, continuing care (CCRC), and senior living.
Facility details
- Organization type For profit - Partnership
- Beds / units 45
- Occupancy 96%
- Nursing hours per resident/day 2.9
- Last health inspection May 2025
Resident & family reviews
No one has shared a review of West Bend Care Center yet. If you or someone you love has lived here, what you saw could help another family make this decision with more confidence.