Lakewood
Nursing Home Facility
220 Kennedy Memorial Dr, Waterville, ME 04901
Lakewood is a senior care community located in Waterville, ME. It provides nursing home care and senior living for older adults in the Waterville area. To learn more or schedule a tour, call (207) 873-5125.
Lakewood is licensed for 105 beds, about typical for the area, where senior care communities in Waterville average about 102 beds.
Federal reporting puts occupancy at about 88% of its licensed beds.
Medicare rates this community 2 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Its most recent standard health inspection was in December 2025 and recorded 21 deficiencies.
Residents receive about 3.9 hours of nursing care per day on average, including 0.9 hours from a registered nurse.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 51 problems at Lakewood. None of them caused harm to a resident. 8 came from investigating complaints by residents or families.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
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Could cause more than minimal harm, a pattern
Resident Rights
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
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Could cause more than minimal harm, a pattern
Quality of Life and Care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
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Could cause more than minimal harm, a pattern
Resident Assessment and Care Planning
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
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Could cause more than minimal harm, a pattern
Infection Control
Provide and implement an infection prevention and control program.
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Could cause more than minimal harm, a pattern
Infection Control
Develop and implement policies and procedures for flu and pneumonia vaccinations.
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Could cause more than minimal harm, a pattern
Infection Control
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Show 13 more
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Could cause more than minimal harm, a pattern
Nursing and Physician Services
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
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Could cause more than minimal harm, one or a few residents
Nursing and Physician Services
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
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Could cause more than minimal harm, one or a few residents
Pharmacy Service
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
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Could cause more than minimal harm, one or a few residents
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
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Could cause more than minimal harm, one or a few residents
Quality of Life and Care
Provide or get specialized rehabilitative services as required for a resident.
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Could cause more than minimal harm, one or a few residents
Resident Rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
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Could cause more than minimal harm, one or a few residents
Freedom from Abuse, Neglect, and Exploitation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
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Minimal harm or the potential for it, widespread
Resident Rights
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
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Minimal harm or the potential for it, widespread
Nursing and Physician Services
Post nurse staffing information every day.
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Minimal harm or the potential for it, a pattern
Nursing and Physician Services
Observe each nurse aide's job performance and give regular training.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Lakewood offers nursing home care and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 105
- Occupancy 88%
- Nursing hours per resident/day 3.9
- Last health inspection December 2025
Resident & family reviews
I would NOT recommend this place it has the rudest staff ever!! Paula Hasson Activities personnel was by far the rudest person ever to my elderly grandfather.
by Megan Lepage, Jan 2013
I had a family member that was at Lakewood and the staff was terribly rude!! There activity staff person Paula was the rudest person I have ever dealt with!!
by Marie Cunningham, Jan 2013