Willow Brooke Ct Skilled Care Ctr at Heron Point
Nursing Home Facility
501 Campus Avenue, Chestertown, MD 21620
America, Chestertown has been ranked as one of the top five most attractive small towns for retirement.
Operated by ACTS Retirement-Life Communities, Inc., which runs 23 communities in our directory.
With 38 beds, Willow Brooke Ct Skilled Care Ctr at Heron Point is smaller than most nearby options, senior care communities in Chestertown average about 297 beds. Smaller communities often mean more consistent day-to-day staffing and a calmer environment, while larger ones may have more specialized services on site. Which suits a particular person depends on the level of care needed.
Federal reporting puts occupancy at about 5% of its licensed beds, so availability is more likely here than at busier communities nearby. That is below the Chestertown average of roughly 66%.
Medicare rates this community 5 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Chestertown average about 3.0 stars. Its most recent standard health inspection was in December 2025 and recorded 1 deficiency.
Residents receive about 4.7 hours of nursing care per day on average, including 1.8 hours from a registered nurse. Communities in Chestertown average about 3.9 hours.
The community is located in Kent County, MD.
Inspection record
In its last three standard inspections and any complaint visits, federal inspectors cited 26 problems at Willow Brooke Ct Skilled Care Ctr at Heron Point. 1 finding involved harm to a resident, including 1 that put residents in immediate danger. 5 came from investigating complaints by residents or families.
In the last three years Medicare fined this home once, a total of $15,440.
Findings from the most recent inspection cycle
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Could cause more than minimal harm, widespread
Nutrition and Dietary
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.
Willow Brooke Ct Skilled Care Ctr at Heron Point offers assisted living, memory care, nursing home care, independent living, continuing care (CCRC), and senior living.
Facility details
- Organization type Non profit - Corporation
- Beds / units 38
- Occupancy 5%
- Nursing hours per resident/day 4.7
- Last health inspection December 2025
Resident & family reviews
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