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West Acres Nursing Home & Rehab Center

Nursing Home Facility

804 Pleasant Street, Brockton, MA 02301

Nursing Home Care Senior Living

West Acres Nursing Home & Rehab Center is a senior care community located in Brockton, MA. It provides nursing home care and senior living for older adults in the Brockton area. To learn more or schedule a tour, call (508) 583-6000.

Operated by Alliance Health & Human Services, which runs 8 communities in our directory.

West Acres Nursing Home & Rehab Center is licensed for 138 beds, about typical for the area, where senior care communities in Brockton average about 117 beds.

Federal reporting puts occupancy at about 85% of its licensed beds.

Medicare rates this community 4 out of 5 stars overall, a score based on health inspections, staffing levels and quality measures. Communities in Brockton average about 3.0 stars. The individual scores differ noticeably: 2 stars for staffing against 4 stars for health inspections, so it is worth reading both before deciding. Its most recent standard health inspection was in September 2025 and recorded 4 deficiencies.

Residents receive about 3.7 hours of nursing care per day on average, including 0.2 hours from a registered nurse. Nursing staff turnover over the past year was about 32%.

Medicare five-star ratings

  • Overall ★★★★★ 4/5
  • Health inspections ★★★★★ 4/5
  • Staffing ★★★★★ 2/5
  • Quality measures ★★★★★ 3/5

Source: Centers for Medicare & Medicaid Services (CMS) Care Compare. Ratings apply to Medicare/Medicaid-certified nursing homes and are updated by CMS monthly.

Inspection record

In its last three standard inspections and any complaint visits, federal inspectors cited 16 problems at West Acres Nursing Home & Rehab Center. None of them caused harm to a resident.

Findings from the most recent inspection cycle

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Inspected September 2025. Corrected by October 27, 2025.

  • Could cause more than minimal harm, a pattern Nutrition and Dietary

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Inspected September 2025. Corrected by October 27, 2025.

  • Could cause more than minimal harm, one or a few residents Quality of Life and Care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Inspected September 2025. Corrected by October 27, 2025.

  • Could cause more than minimal harm, one or a few residents Administration

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Inspected September 2025. Corrected by October 27, 2025.

A citation on its own does not mean poor care, and most are corrected within weeks. What matters most is how serious the findings were and whether the same problems keep coming back. When you visit, it is fair to ask the administrator what inspectors found and what has changed since.

Source: Centers for Medicare & Medicaid Services, Health Deficiencies and Penalties files, updated monthly. See the full record on Medicare Care Compare.

West Acres Nursing Home & Rehab Center offers nursing home care and senior living.

Facility details

  • Organization type Non profit - Corporation
  • Beds / units 138
  • Occupancy 85%
  • Nursing hours per resident/day 3.7
  • Annual staff turnover 32%
  • Last health inspection September 2025

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